Appointments may be made by telephoning the main surgery (01568-614141) or the branch surgery at Bodenham (01568-797000) in person at either surgery or by booking online.
We offer a mixture of same-day appointments and book-ahead appointments. It is best to contact the surgery as early as possible on the day you wish to be seen. We will try to make an appointment with the doctor of your choice but this may not always be possible.
Nurse and HCA Appointments
Nurse and HCA appointments are booked in advance.
If you need to speak to the doctor about any personal matter, please telephone during normal surgery opening hours. We offer booked telephone appointments, when a GP will phone you back at an agreed time. For other matters, you will be asked to leave a message for the doctor. Urgent matters may be dealt with by the duty doctor. Sometimes discussing a problem saves the need for an appointment.
We appreciate some delays are unavoidable; however, we cannot guarantee that patients who arrive late will be seen as this may lead to the surgery running late and inconvenience those patients who arrive in good time.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Online Consult allows patients to easily seek 24/7 support or access self-help advice, it may even save the need for a face-to-face appointment. You have access to over 200 videos and over 75 forms that have been written, recorded and approved by a team of GPs with over 20 years experience.
The Online Consult service also allows patients to request a GP letter, request a sick note or ask a general query. Please be aware that all Online Consult forms submitted to the practice will be dealt with within 2 working days.