Kate Boucher - Patient Care Co-ordinator
Our administration and reception team provide the communication link between the patient, practice healthcare team, hospital, insurance companies, health authorities and other agencies. They will try in every way to help you and advise you on how to get the best from the many services we offer.
If you have any enquiries, our receptionists will be happy to help you, but please remember that they have a difficult job to do with telephone calls and queries. When you telephone for medical attention, the receptionist may need to ask you one or two questions in order to judge the urgency of your request. They have been asked to do this, but the information you give them will be treated in confidence, as they are bound by the same rules of confidentiality as our doctors and nurses.